From Ports to Performance: Key Takeaways for Recommending the Right Dock

A Guide to Recommending the Right Docking Solution

When a customer needs to choose a dock, they’re usually looking for more than extra ports. They need to be able to easily connect devices, displays, power, and peripherals across today’s hybrid work environments.

In our recent Targus Empower Partner Webinar, “From Ports to Performance,” Kevin Quinn, Targus’ Senior Director of Engineering and resident “DocKtor,” shared practical guidance to help resellers recommend docking solutions with confidence. If you missed it, here are the key takeaways—and access to the full replay. Watch the webinar on demand to see what you missed.

Key takeaways from “From Ports to Performance”

The session shows how resellers can turn a basic docking request into a stronger, more consultative recommendation by focusing on the customer’s environment, workflow, device mix, and deployment needs.

• Ask better discovery questions. Start with the customer’s setup: devices, displays, power needs, peripherals, workspace type, and IT requirements.
• Match the dock to the environment. Hybrid users, shared workspaces, multi-monitor setups, and managed deployments all require different solutions.
• Understand the technology behind the recommendation. Our experts explain how docking technologies differ and where each option performs best.
• Recommend for performance and scale. The right dock should support today’s workflow while giving customers flexibility as devices and workspaces evolve.
• Look beyond ports and price. Reliability, compatibility, user experience, manageability, and future-readiness all help create stronger customer value.

For resellers, these insights can help elevate customer conversations, build trust, and position docking as part of a broader workspace strategy – not just an accessory purchase.

Watch the full webinar on demand

Get the complete guidance from Kevin Quinn in the Targus Empower Partner Webinar, “From Ports to Performance.” Watch the on-demand webinar to learn how to recommend the right docking solution for each customer environment.

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Reach out to your Targus experts. Our Targus field application engineers work globally with resellers, partners, and end users to support refreshes, upgrade strategies, and planning the best tech choices for your environment and goals.